Not everyone can be a whiz with grammar and spelling. That’s why tools like Grammarly are so popular. They go beyond your basic spellcheck tools and help you correct grammar and even adjust the tone of your writing. If you’re using Grammarly in Microsoft Word, you might occasionally come up against some issues like the app stopping working or telling you something’s wrong when it isn’t. Don’t panic — we’ve got answers to all your Grammarly/Word-related problems below.
Fix #1: How to Fix “Grammarly isn’t Working in Word” By Reactivating the Assistant
The most pressing issue for anyone needing to pen a report or an email is when Grammarly appears to have shut itself down. The Grammarly app should automatically open when you create a Microsoft Word document. If it doesn’t, you may need to restart it manually.
Step 1: Load or create a Word document. Look for the pale green and white “G” icon in the lower right corner — this indicates that Grammarly is switched on and working. If there are errors in the writing, this icon may have a number in it, instead of the “G” icon.

Step 2: If you don’t see this icon, this usually indicates that Grammarly is either not installed or has been manually switched off. To check if the Grammarly add-in is installed, search for it using your Windows search bar, as shown.


Step 3: If the Grammarly app appears when you search for it, click Open, and you should see this screen.


Step 4: Head back to your Word document and press the following keys simultaneously: Alt, ctrl, shift, and G. This is the keyboard shortcut to reactivate Grammarly if someone has accidentally switched it off. The Grammarly Assistant will open and you will get an alert telling you where to access further keyboard shortcuts.


Fix #2: Installing or Reinstalling Grammarly
Step 1: If you didn’t see Grammarly when you searched using the Windows search bar, it means you haven’t installed the app or it’s been uninstalled in error. To install/reinstall Grammarly, use your preferred internet browser to navigate to the Grammarly website.


Step 2: Click the “Get Grammarly It’s Free” button and enter your details to create an account. If you already have an account, click “I have an account.” In either case, follow the on-screen prompts to download and install Grammarly for your device.


Fix #3: Ensure Your Settings are Correct
If Grammarly is telling you your writing is incorrect when you know that’s not the case, you might get very frustrated with this app. However, in most cases, it’s simply a matter of ensuring your settings are correct.
Step 1: Click the Grammarly icon then click the Settings icon which looks like a gear.


Step 2: Check your Customization options, starting with language. You will see an option that says, “I write in:” and a drop-down menu. Choose the correct language, for example, American English instead of British English.


Step 3: You can also decide if you want Grammarly to detect tone. Turning this off means Grammarly will no longer make tone suggestions. If you used to have these suggestions but now don’t, it’s probably because this option has been switched off. Click the toggle button to switch it back on if required. Note: The Writing Style option is currently unavailable within Microsoft Word and clicking this will open the web-based version of the Grammarly app.


Your Grammarly app should now work seamlessly and correctly within your Microsoft Word documents.
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